Veriff vs Onfido | Best IDV Solution on the Market - Veriff
Discover why Veriff is the right choice for your business
We take a deep dive into the identity verification solutions offered by both Veriff and Onfido, now backed by Entrust, and discover how Veriff helps businesses drive profitable growth. Our proven technology securely verifies users across the full customer journey from the initial onboarding to the crucial stages of authentication, and even during account recovery.
Run a test with Veriff and redefine your fraud defenses.
Why choose Veriff over Onfido / Entrust?
Getting started with an IDV provider should be simple. Veriff combines fast, reliable verification with transparent pricing and responsive support, helping your business grow while keeping fraudsters out.
BROAD DOCUMENT SUPPORT
Veriff supports over 12.5K+ identity documents, compared to Onfido’s ~2,500. This broader range enables businesses to verify users across more countries and markets, reducing drop-offs and improving pass rates.
GLOBAL COVERAGE
Veriff’s document and script support spans 230+ countries and territories, covering Arabic, Hebrew, Chinese, Cyrillic, Japanese, Korean, and Latin-based. Onfido’s coverage is narrower, limiting their ability to scale into diverse or emerging markets.
SPEED
Veriff delivers verification decisions in ~6 seconds on average, compared to Onfido’s 30–60 seconds — or up to 5 minutes when manual review is required. Faster verification means higher conversion rates and a smoother user experience.
SECURITY & FRAUD PREVENTION
Onfido customers report slower fraud detection and higher false acceptance rates. Veriff’s AI-driven fraud prevention includes advanced features like Risk Labels, FaceBlock, and CrossLinks, supported by a dedicated in-house fraud team to adapt to new threats. This ensures stronger, more reliable protection for your business.
CUSTOMER SUPPORT
While Onfido has been criticized for long response times and poor support, Veriff offers a customer-first approach. Our responsive team acts as a true partner, adapting to your needs and providing proactive guidance.
FLEXIBLE, TRANSPARENT PRICING
Onfido charges resubmission fees and enforces minimum annual spend. Veriff provides clear, predictable pricing with no hidden fees, making us more cost-effective over time.
Veriff supports your business to maximize its market potential by reducing user abandonment and increasing your conversion rate.
| FEATURES | VERIFF | ONFIDO / ENTRUST | BENEFITS |
|---|---|---|---|
| Global coverage & improved conversion rates | Supported documents | 12,500+ | 2,500 |
| Supports languages and dialect | 50 | 44 | Veriff localizes the user interface into more languages, improving accessibility and boosting conversion. |
| Script coverage | Arabic, Hebrew, Chinese, Cyrillic, Japanese, Korean, and Latin-based, more | Primarily Latin-based | Veriff’s broader script support enables growth into diverse and emerging markets. |
| Supported countries & territories | 230+ | 195+ | Over 15% more coverage, helping your organization reach more users globally. |
| Reduced friction in user experience | Response time (biometric verifications) | 1 second | Up to 10 seconds |
| Hybrid review time | 6 seconds | Up to 5 minutes | AI-first + verification specialists provide faster, more accurate results. |
| User experience | Intuitive, real-time guided flows | Clunky, manual inputs required | Smoother onboarding, higher first-time pass rates, less user frustration. |
| Innovative fraud prevention measures | Fraud detection | AI-driven + fraud expert oversight (Risk Labels, FaceBlock, CrossLinks) | Slower detection, higher false acceptance rates |
| Crosslinking | YES | NO | Links sessions across device, network, and personal data to block repeat fraud. |
| Pattern fraud mitigation | YES | Limited | Create dynamic rules to review or decline risky sessions. |
| Configurable/build your own anti-fraud flows | YES | NO | Build flexible fraud flows with device & network data via API and webhooks. |
| Customer & business model | Client base | 3000+ global customers across industries | ~1,100 clients, mostly enterprise |
| Pricing model | Transparent, no resubmission fees | Higher base prices, resubmission fees, minimum spend | Clear, predictable pricing with more flexibility. |
| Customer support | Responsive, partnership-driven | Reported dissatisfaction | Veriff adapts to customer needs with dedicated, proactive support. |
| Age estimation | YES. Fast, frictionless selfie-based |
NO. Not supported |
Filters underage users early, reducing friction in onboarding flows. |
Data collected from publicly available sources and provided herein for informational purposes only, current as of September 2025.
Take the Veriff challenge: Start a Live A/B test
Stop comparing features and start comparing results. We challenge you to test our solutions to see how your fraud prevention capabilities can be transformed. We’ll help you run a live traffic test against your current provider to see the difference firsthand.
We help the world’s best restore trust to the internet
Veriff is proud to be recognized as a Leader in Identity Verification by G2, reflecting consistent excellence in customer satisfaction, ease of use, and reliable performance. This recognition highlights our ongoing commitment to delivering trusted and scalable identity verification solutions for businesses worldwide.
FAQ
Is Veriff safe and secure?
Veriff places a high priority on security, ensuring that online identity verification is secure and trustworthy from the outset. Veriff’s approach involves strict compliance with KYC regulations and GDPR to maintain security and trust with customers. Furthermore, Veriff has obtained the ISO/IEC 27001:2022 standard that demonstrates the company’s continuous commitment to security and proves that implemented security measures exceed industry standard requirements.
How much does Veriff cost?
Veriff’s customization is a huge reason why our customers love us, so it depends on what your business is looking for in an IDV provider. For more basic information on our pricing head to our Plans page, and to learn more straight from the source set up some time with an expert.
Can I see a demo of Veriff’s products?
Absolutely!
What languages does Veriff provide verification service?
Veriff’s verification flow is translated into 50 unique languages. You can find an updated list of languages supported for verification here.
How many government-issued IDs does Veriff support?
Veriff’s verification flow supports over 12.5K+ government-issued IDs. Veriff verifies documents that are approved as valid ID documents and are available in official document databases. You can find an updated list of documents supported for verification here.